Cashier Office

The Cashiers Office will be staffed on Tuesday and Thursday from 10AM - 2PM to answer phone calls and take payment by phone while the College is in a remote working environment.

Pay your tuition balance

  • Student ID being slid through a card readerBy Telephone – Please have the student’s ID number, appropriate credit or debit card information, and the amount to be applied to the account.
  • Online – Parent can ask their student to go online and use OwlNet.
  • In Person – Bring the bill or have the student's ID number, appropriate payment, and the amount to be applied to the account.
  • By Mail – Mail back the bill with appropriate payment.

Spring 2021 Payment Plan for Credit Students

Plan enrollment open November 1, 2020

For help setting up a payment plan or to make changes to your plan after it is setup call Nelnet at (800) 609-8056.

If you set up your plan by this date: Then, the required down payment is: Payments will be due on the 5th of each month or on the payment date of your choosing.
November 25, 2020 20% 4 payments December - March
December 23,2020 25% 4 payments January - April
January 27, 2021 25% 4 payments February to May
February 22, 2021 25% 3 payments March - May
March 25, 2021 25% 2 payments April & May

Fall Payment Plan ends March 25, 2021

owlcardAnticipating a Refund

  • Financial aid covers tuition, fees and books.
  • Any remaining funds will be refunded using the student's selected refund preference with BankMobile.

Click here for more information about BankMobile.

View our institution's contract with BankMobile, a Division of Customer Bank.

Add funds to HCC ID card

Students can add funds to their HCC ID cards to purchase items in the College Store, in the Globe Cafe, and from some of the vending machines.  To add funds, visit the Cashier's Office with appropriate payment method and ID card or call 443-412-2208 to add funds by credit card over the phone.  Please note that unspent funds on campus ID cards will not be refunded.

Purchase a bus pass

For credit students with HCC student ID cards, cost for a 12-trip ticket is $5.  Trips are considered one-way not round trips.

Responsibility for Payment of Tuition and Fees

When submitting your registration, you assume responsibility for tuition, fees, and charges. Additionally, if your charges become delinquent and are sent to collections, you will be responsible for the collection costs. Tuition and fees are non-refundable after the refund deadline.  In order to avoid an outstanding financial obligation to the college, you must officially drop your class within the stated refund period.  Non-attendance does not constitute a refund or removal of the debt. Should a student have a financial hold on their account, and they submit full payment through the HCC portal, they must contact the Cashiers Office to remove their hold; web payments do not automatically release holds on student accounts. To check refund dates for credit, see below.

Credit Refund and Withdrawal Deadline Dates

Important note:  Refunds are processed approximately four weeks after a class is dropped. Withdraw dates are posted on the Academic Calendar.

Contact Information

Please include your student ID (H number) in your email or voicemail.

443-412-2208 or
410-879-8920, ext. 2208
Fax: 443-412-2287

Staff Information

Kosannya Dixon, Student Account Associate
443-412-2460 or
410-879-8920, ext 2460

Beverly Murray, Student Account Associate
443-412-2618 or
410-879-8920, ext 2618

Frankie Tildon, Student Account Associate
443-412-2387 or
410-879-8920, ext 2387

JoAnn Hathazi, Senior Student Account Associate
443-412-2615 or
410-879-8920, ext 2615


We are located on the ground floor of the Student Center, behind the staircase.

Hours of Operation

Regular Office Hours

Mondays and Thursdays
8:30 a.m. to 7:00 p.m.

Tuesdays and Wednesdays
8:30 a.m. to 5:00 p.m.

8:30 a.m. to 4:30 p.m